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Frequently Asked Questions
Where are your products made?+
All Maison Nord products are handcrafted in Canada by independent makers.
How long does shipping take?+
Orders ship within 2–3 business days. Delivery is 3–7 business days across Canada.
Can I return or exchange an item?+
Yes — we offer 30-day returns on unused items in original condition. Contact us to start a return.
Do you ship to the United States?+
Yes! We ship across North America. US orders typically arrive in 5–10 business days.